Last updated: 25 April 2026
UAB Totalis ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share information when you visit our website or contact us about our wholesale trading services.
1. Who We Are
UAB Totalis is a company registered in Lithuania (company code 302747744), with its registered address at Vytauto g. 35-28, Vilnius LT-08119, Lithuania. We are the data controller for personal data processed through this website.
Contact us: as@totalis.lt
2. What Data We Collect
We may collect the following categories of personal data:
- –Identity data: full name, company name
- –Contact data: email address, phone number, postal address
- –Business data: target markets, product categories of interest, order volumes
- –Technical data: IP address, browser type, pages visited, referring URL
- –Communication data: enquiries, messages and correspondence sent to us
3. How We Collect Data
- –Directly from you when you complete our contact or enquiry form
- –Automatically via cookies and analytics tools when you browse our website
- –From publicly available business directories or trade registers
4. Legal Basis for Processing
We process your personal data under the following legal bases (GDPR Article 6):
- –Legitimate interests — to respond to business enquiries and maintain B2B relationships
- –Performance of a contract — to fulfil orders and supply agreements
- –Legal obligation — to comply with applicable laws and regulations
- –Consent — where you have explicitly agreed, for example to receive marketing communications
5. How We Use Your Data
- –To respond to enquiries and provide quotes
- –To process and fulfil orders
- –To send relevant product and pricing updates (where consent is given)
- –To improve our website and services through analytics
- –To comply with legal and regulatory obligations
6. Data Sharing
We do not sell your personal data. We may share data with trusted third parties only where necessary:
- –Logistics and freight partners (for order fulfilment)
- –IT service providers and website hosting
- –Legal and financial advisers
- –Regulatory authorities where required by law
All third parties are contractually bound to handle your data in accordance with GDPR.
7. International Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission.
8. Data Retention
We retain personal data only as long as necessary for the purpose it was collected:
- –Enquiry and contact records: up to 3 years from last contact
- –Contract and order records: 7 years (legal accounting requirement)
- –Website analytics data: 26 months (aggregated after 14 months)
9. Your Rights
Under GDPR, you have the following rights:
- –Right to access — request a copy of your personal data
- –Right to rectification — correct inaccurate data
- –Right to erasure — request deletion of your data
- –Right to restriction — limit how we process your data
- –Right to portability — receive your data in a machine-readable format
- –Right to object — object to processing based on legitimate interests
- –Right to withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, contact us at as@totalis.lt. We will respond within 30 days. You also have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (Valstybinė duomenų apsaugos inspekcija).
10. Cookies
We use cookies and similar technologies on our website. For full details, please see our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were last made. Continued use of our website after changes constitutes acceptance of the revised policy.